Privacy Policy

Last updated: 23 September 2026

Ana Brzaković (“we”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act of the Republic of Serbia.

Who we are

Ana Brzaković, sole trader (preduzetnik), Mokranjceva 50, 18000 Niš, Serbia. Tax ID (PIB): 112135285, Company ID (Matični broj): 65898900. Contact: info@anabrzakovic.com

What data we collect

Why we collect your data

When you buy a product, we also add you to our mailing list, to which we occasionally send the newsletter and information about our programs. You can unsubscribe at any time using the link at the bottom of every email, and this does not affect the product you have already purchased.

Payment data

Card payments are made on Raiffeisen Bank’s page. We never see or store your card details. From the bank we receive only the data needed for our records: the amount, the time, the authorization code and the last four digits of the card. We keep order data as part of our business and accounting records, and as proof of delivery, in line with our obligations to the bank (at least 120 days) and with tax regulations.

Coaching application data

We use the data from The Path of Change application form (name, email and your answers) solely to assess the application and arrange our work together. Applications that are not accepted are deleted 12 months after we receive them. Data about accepted and paid applications is kept as part of our business records.

Who we share data with

We use the following third-party services to run the website, and they process your data in doing so:

All of these services are contractually obliged to protect your data.

How long we keep data

We keep your data while you have an active account or subscription, or until you ask us to delete it. Order data is kept in line with the legal deadlines for tax documentation (usually 5 to 10 years under accounting regulations).

Your rights

You have the right to: request access to your data, request correction of inaccurate data, request deletion of your data (“the right to be forgotten”), withdraw your consent for the newsletter at any time (the unsubscribe link is in every email), and lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.

For any of these requests, write to info@anabrzakovic.com.

Cookies

The website uses cookies for basic functionality, analytics (Google Analytics) and advertising (Meta Pixel), for example to show you an ad after you have visited the site.

The first time you visit, we ask whether you agree to analytics and advertising cookies. If you decline, those cookies are not set. You can change your choice at any time by clicking the “Cookie preferences” button at the bottom of the site.